Testimonials

Sat in a lot of cars... Evan was very patient..Was looked after with no pressure and was assisted expertly to narrowing my choices. Did not buy anything Was given brochures in reach of my choices Came back a few weeks later after having done my homework on the three choices and bought one of them.
The whole process was efficient and super customer friendly. Maurice (Evan's brother) took over and did all the paperwork. . And did I say they also make good coffee too.. Lol...This is a professionally run nice family business. Would recommend!

John

Thanks to Nick and Danial this was a wonderfully smooth experience initially conducted from interstate. The vehicle was immaculately presented on delivery and the service by staff was my best experience ever in purchasing a vehicle. The showroom and facilities are simply fantastic. I doubt you will find an equal.
I delayed my review because I was keen to ensure the vehicle was all I had expected it to be. I had an unexpected but small problem recently with a warning light in a slightly remote interstate country locality. I was in contact with Lorbeks to gain their assistance. Paras and Nick were immensely helpful in making swift arrangements to have this issue sorted and to make this as stress free as possible by providing marvelous after sales service. This is what makes Lorbek Luxury Cars a high quality sales and after-sales experience. If you want the best of everything in cars and service go no further than Lorbeks.

Carr, VIC

a perfect choice. 

As an interstate resident, David gave me a description over the phone before I decided to fly in and check the car out. It was as exactly as he described. The car was beautifully presented, a credit to the detailers. From pickup at the airport, coffee, paperwork, to driving away was an easy and pleasant experience.

Based on this, I would certainly buy from Lorbek again and thanks to the support team.

Anonymous 

of the Lorbek establishment. A special mention to the champion Maurice Lorbek in after sales which made my experience one I can never forget. Will be back. 10/10.

Daniel 

Maurice Lorbek looked after us and provided very personal and attentive service. We had our 3 year old with us for our visits and we were all made to feel welcome, non pressured and encouraged to look around and enjoy the cars. Nothing seemed like too much trouble. At point of sale we agreed a few items for contract of sale and these were agreed without question. On pickup the car was spotless and ready to drive away. Even if you don't fancy buying a car, the showroom is awesome with some very nice cars indeed. When I am ready for a Maserati, it will be my first port of call.

M

by the team at Lorbek and then Nick gave us the most patient and understanding customer care. It was to our delight to even experience the outstanding array of cars they have at Lorbek luxury cars. Absolute stand out in their field. Lovely to meet Mr Srecko Lorbek and have a chat with a genuinely passionate car enthusiast. Thank you to the whole team at Lorbek luxury and we'll see you soon.

Dianne, VIC

being always welcomed by him everytime hang around the store searching for the vehicle. Great helps, very easy to talk, surely the best luxury car store.

William

It was a great experience purchasing from them and would happily recommend them to our friends. Hopefully we get a chance to buy another Lorbek’s car in the future. Thanks for everything to the great team at Lorbeks. What a great car buying experience !!!

Teresa

the Saphire Black BMW 740LI you would us today from your Sydney Mechanic. The Transfer & Blue Slip process was easy as you advised with our NSW plates on the car within an hour. We then summarise our experience to suggest the Positive process of purchasing a car online for delivery from Mel to Syd along with Blue Slip & Transfers from start to finish to remain commendable. It is not every day one decides to spend $50k on a used 7 series BMW with a dealer over the phone & without an inspection based on the dealers advise. We can only conclude to have received good service, a Great car in immaculate condition as your advertisement and as expected from a 7 series. . A fine example of a what a BMW should feel drive and look along with a fine example of how a dealer should deal. I do recall suggesting I was not interested in your sales advise on the cars features with my request you simply spell out any defects. Your response was none. I do agree. I am struggling to fault the car upon receipt. We can only leave you & your team with thanks. We do walkaway confident to confirm a trade with a Trustworthy Car Salesman marking a positive change to the car dealer industry. Well Done to David Lorbek, Maurice and the team at Lorbek Luxury Cars. Add this sale commendable for an award along the many awards your firm appears to have won by the industry in service for the industry. A purchase proud to confirm the shining example of a Dealer & the Car.

Regards, Hussein, NSW

Srecko the owner is an amazing gentleman, so enthusiastic and a genuine bloke. Would recommend this place to anyone wanting to start their collection. Amazing customer service A+++++

Adam.

from the advertisement posted on Carsales. My initial inquiry and subsequent questions were handled promptly by Daniel Lamprell and after some procrastination on my part, the formal part of the sale was handled efficiently by Maurice Lorbeck, as was the shipping to Adelaide. As I said the sale decision was based on the description and verbal assurances given by Daniel. I was therefore very pleased to find that when the car arrived it was exactly as described, in fact better because all the sale and service information from new was included, as well as a couple of new michelin tyres which were unexpected. Citroen's are not normally a marque sold by Lorbeck's but certainly glad that they had kept this one and sold it to me.

Peter

Adelaide, SA

talk to him and let him sit in a Mclaren and a Lamborghini, my gosh, he almost cried and I did too. He told me over and over, “it’s the best day of my life”

Taj has autism and was recently bullied at school and has been suicidal, I haven’t seen him smile that much in a long time. 

Today meant so much to us. If we are ever in the market for a luxury car, we will definitely come and see you. 

Thank you again 

Tam.

Bendigo, VIC

Just wanted to say thanks for the professional and thoughtful way you conducted the whole process. It was an absolute pleasure interacting with you, I appreciate your understanding and adaptability. I am looking forward to many years of driving pleasure in a very special '93 964 Carrera 2 wide body cabriolet!!.

Adrian,
Melbourne, VIC

From inception the perusal period was made to feel firsthand by the well designed and comprehensively detailed website. The site is among the very best in the world, and certainly sits atop in this country.

Evan presented very well and was straight shooting. He made himself on-call and followed through on all levels. Evan, your manner is light, non-imposing and honouring of your client’s feel and insight. You provided detail and history upon request and elaborated where required. You completed and held customer care and client fastidiousness at the forefront of the negotiations. An all-round top score for follow through, attention, facilitation and greeting quality. Jesse made the usual tedious aspect of buying a car a simple formality and a high-quality tribute as buying prestige cars ought to have. If you keep this up, you will be a solid asset to Lorbek Luxury Cars.

Jesse, your no fuss attention to detail and execution of procedure and completion service is exceptional. You have made the deal complete and esteemed to the very end which is at times very unusual shortly after the contract has been signed. The thoroughness was sharp, prompt and high class. Keep advancing and shoot high.

Srecko, congratulations on making a dream, your dream, come true, and in the process allowing others to acquire their dreams in the design that comes on four wheels. You have the perfect establishment to present the products you trade; it is a real life feel of what these cars deserve. I currently own and have acquired many luxury cars in the past 30 years, here and abroad. I therefore speak with vast experience when I declare that you rank among the remarkable best.

My salutation is unsolicited and unconditional. I expect nothing in return. Thus, please receive this in and with the distinction it is expressed.

Graciously,
Serge Benhayon.
Sydney, NSW

The boxes contain essential supplies and blankets for the Teresa Orsinsi Clinic of Maucatar in East Timor where the people suffer greatly from poverty, malnutrition, sickness and a high infant and mother mortality rate. In 1999 many were massacred and their homes and clinics and all infrastructure destroyed.

Simone I am especially so grateful to you for your thoughtfulness, kindness, efficiency and time last year in ensuring the boxes were located and safe. Three amazing nuns have managed to build a clinic and school with such a positive, humble, gracious and happy spirit despite the enormous hardships of poverty, lack of water, electricity, and roads. All 5 boxes have now been received at the Teresa Orsini Clinic and Sr. Gilbert, the Director of the Clinic has asked me to thank you for your invaluable help and being such a blessing to the people of Maucatar and has asked me to let you know that she is praying that you are all blessed and in God’s loving care.

With very best wishes and with much appreciation

Warm regards
Kathleen Dansie

I want to thank you for helping me out with the loan car - it is really appreciated. Also, Lorbek got heaps of exposure/ publicity- EVERYONE in Hastings St in Noosa stared at the car every time we we there!!

I'm assuming all will be good with my car and if so I'm going to give you an excellent google review for all your help.

Regards

Sarah

Melbourne VIC

Meg from my team told me how incredibly helpful you were Simone throughout the bump in and Srecko the guests all loved getting to know more about Lorbek and meeting you. Did you and your wife have an enjoyable evening?

Again thank you so much for enabling us to host our luxury dining experience at your wonderful showroom, we appreciate the time and energy you put in to ensuring the event was a success.

We hope to work with you again in the near future.

Thanks

Lucie Vigar

Sydney New South Whales

I hope all the guests were happy. Our staff have certainly passed on wonderful feedback.

Thank you for all your assistance in the lead up. I hope we are able to cater many events in your space.

Have a great week

Giulia

Victoria Melbourne

I'm not sure how much Anthony disclosed when he originally called about the car. But I sincerely hope you pass this email on to your boss.

I've been in hospital receiving chemo for about 8 months total now for a rare blood cancer, minimal time has been spent at home with treatment needing to be done as an inpatient. I had my goal of my 911 carerra in black with tan interior, as my "carrot" if you like, to get me through the harder times of treatment. I found your ad and you know the rest from there. The reason I'm writing is, buying my dream car with my money from a hospital bed wasn't the plan. But you made the whole process so easy and hassle free, there was no stress no bull shit and certainly no pressure. You responded quickly and efficiently to all questions and provided numerous photos along the way. I'd imagine a $56k sale is a drop in the ocean compared to other cars you sell, but for me in my situation the experience was invaluable.

Please pass on to your boss my gratitude for everything you did to get my car here, it's not often anymore that as a customer you walk away from a reasonable size purchase feeling completely satisfied and happy to have spent that money.

I should be out next week, hopefully for a few weeks this time. I can't wait to drive her!

Thanks again

Enjoy your day

Tim

Fyshwick Australian Capital Territory 2609

Enjoy your day

Alan & Lisa

Melbourne Victoria

Maurice for playing their part in making us feel welcome & helping the deal go smoothly. Also John, "the number plate man" for his help & directions to getting home safely. We were really impressed with your showroom & staff.

"I'll be back" when I upgrade next.

Best regards

Geoff and Diana

Metung, Victoria

the car was presented as described ...a credit to your organisation 

Keeping me informed Throughout the Purchase process, continuously responding to my Calls, no matter how Ridiculous, shows a commitment to your clients that is very rarely seen today 

Your efforts will not be forgotten .. and i will have no hesitation in offering my full recommendation of Lorbek Luxury Cars to my associates and friends 

Again thank you

with kindest regards

Angelo

Melbourne VIC

Our Foundation board was treated to a wonderful report and photos of the glamorous event at our board meeting. We are extremely grateful to our board member, Dr Chantel Thornton and her guests for raising awareness about the issue of Secondary Breast Cancer.

Again, on behalf of the Directors of the Board, I thank you most sincerely for your generous support.

Yours sincerely,

A/Prof Chris Pyke

Melbourne Victoria

Looking forward to receiving my XK 8 in Adelaide.

Best Regards

Tony.

 Adelaide. South Australia 

It arrived on Sunday and we collected it on Monday. 

It is beautiful & in great condition. 

Thanks for your help in finding this and supplying our second purchase from you all there at Lorbek. What a professional effective efficient team you are. 

Many many thanks 

Ben and William

Brisbane, Queensland

This year was no exception with three purchases including a Ferrari, the greatest dilemma was deciding which purchase to be the most excited about! The non pressure environment and fantastic product knowledge from the sales team makes every purchase a pleasure.

The back office also follow up with every detail including finance, insurance, number plate transfers and a trade in if required which ensures the whole transaction is very easy and consumes virtually no time at all.

The showroom is always a pleasure to visit and evolving with some very cool and interesting pieces of art and memorabilia making this location a destination....also ample parking.

Finally, the attention to detail and presentation of how the cars were handed over is to a standard that surpasses my expectations every time

Congratulations Srecko and all the team at Lorbek Luxury Cars.

Best Regards

Paul,

Portsea, Victoria

The Jag is an absolute beast. To go from initial offer to receipt of the car safely over here to me in Perth in around 7 days was pretty remarkable - well done guys!

Best Regards

Garry.

Perth, West Australia 

We have purchased many cars over the years from various dealers and would have to say that our experience with Lorbek has been the best we have ever received which is a pretty big call. 

David our sales executive was fantastic he made us feel extremely welcome and was very friendly, knowledgeable, great personality and a pleasure to deal with.

The show room & the quality of luxury cars on display are exceptional and a credit to your company, anyone considering buying a used luxury car in the future should do themselves a big favour and visit the team at Lorbek luxury cars you will not be disappointed.

Thanks again Lorbek Luxury cars we absolutely love our new BMW X5.

Kind Regards,

Les and Jodie.

Melbourne Victoria 

The whole process has been hassle free for me, which is exactly how I like my business transactions to be completed.

Have a great weekend.

Regards,


Mark.

Brighton, Victoria

From the wonderful service we receive from Evan, complete with a lovely cup of coffee after our four hour drive to your car warehouse. I was very impressed with his presentation of our coffee.

My husband and I searched your web site in hope of finding our dream car. From the first contact with your company regarding our dream car, we were treated very professionally by Steve. Our enquiries regarding the Blue Mercedes convertible  were answered straight away from Steve with utmost honesty, we were impressed.

As we live 4 hours drive from your beautiful warehouse, we could not inspect our dream car first hand, both my husband and I had faith in your reputation as a highly professional dealer, which gave us peace of mind knowing that the car we saw was the car we bought.

Steve went through the paperwork with us very smoothly and explained each part of the contract that my husband signed. We were not pressured into purchasing anything we were not comfortable with.

Evan was friendly and very professional making sure my husband understood the workings and accessories in our Mercedes before we left your business.

This is not the first time we have bought over the Internet without an inspection. Our dream home in Stanhope was purchased that way. The real estate agent was like Steve, sending us plenty of photos and answering our questions with utmost honesty.

In both purchases we have been over the moon.

If we ever need to purchase another car our first call will be to your company.

Once again thank you and your staff for our wonderful purchase, we are going to enjoy this car for many years.

Kind regards,
Lyn and Bill.

Stanhope Victoria 

Gerald was such a gentleman, considerate and informative when Arnold bombarded him with questions.

He did your company proud.

Being treated to a cappuccino was an unexpected pleasure also!

Arnold, Pietro and Michael all thoroughly enjoyed themselves and I thank yourself and Gerald very much for giving them that enjoyment.

Kind Regards,

Sally.

Uniting Age Well, Forest Hill, Victoria 

The Porsche made it back to Sydney without any issues. I am over the moon with the Porsche and it's everything you said!

Cheers, one happy customer,

Best Regards

Rob.

Sydney, New South Wales

Your level of “after sales service” has been a most pleasant change for us from our previous two purchase, and takes away our major concern with any future vehicle purchase from Lorbek’s.   Thank you.

Best Regards
Robert,

Shoreham VIC 

Daniel and the teams honesty in there appraisal of the vehicle was true to their word when I received delivery in Sydney, also thanks to Mark for the transportation. I will enjoy this awesome car.

Thanks team Lorbek,
Martin
Wollongong, New South Wales

 From the first meeting with the sales team, Leon & the customer service guys Daniel N & Evan were great.

Thank you.

Hans & Felicity Mount Waverley  Victoria

It was an efficient, hassle free process from start to finish. I am an interstate buyer and have found buying my latest vehicle from Lorbek even easier than buying from a local dealer. I look forward to many more future purchases with Lorbek!"

Best Regards

Jannen, Queensland , Brisbane

I was interested in one particular car and without a fuss they made the car available to test drive. Allowing me to take the car for a proper drive was the best thing they could have done, I was sold instantly. I never once felt pressured or disrespected for my young age, which made me feel very comfortable.

Throughout the whole procedure they were very patient and attentive to my every need. If you're in the market to buy a Luxury car, I highly recommend giving Lorbek a chance. Their incredibly high standards and competitive pricing offer products of surprising value for money. Thank you for doing all the hard work in finding my perfect car, your show room is beautifully presented and I thoroughly enjoyed my experience. I'll be back again for the next upgrade.

Best Regards

Darcy

Melbourne Victoria 

The transaction was smooth and extremely easy flowing. The communication was excellent and the service was great also. So if you’re in doubt about purchasing a car from interstate don't be as it's an easy procedure, especially if your purchasing it from Lorbek.

I would recommend their services to anyone in Australia or overseas.
Russel and David, thanks for your excellent people skills and communication along the transaction.

Best Regards

Steve

Sydney New South Wales

Your new show room and its fit-out is "something to behold" and the cars are very spectacular and very "eye-catching". I know from our members comments that they all enjoyed the venue and your generosity. I trust that in return you receive some extra business from our members.

Kindest Regards
Brian Billing - President
Mercedes-Benz Club Victoria

I can't believe how beautiful this car is to drive. I'm a very proud owner of a Porsche. Thanks again to David and yourself for a great experience at Lorbeks.

Best Regards

Simon
Melbourne Victoria

there was nothing that was missed in the organising of the night.

Please thank him for my invitation.

Regards,

Vaughan.Melbourne Victoria

Please convey our appreciation to Srecko & Chantel for an absolutely fun packed party.

Regards,

Angela 

Melbourne Victoria 

I have 150 staff myself, and a solid sales and marketing team. I know first hand the value of well trained happy and motivated people. it is obvious to me that you are a good leader. Excellence can only come from the top down!

I am car ‘tragic’, and have known of the Lorbek name for quite some time. I have never purchased from you in the past, as I am sure you know, but I am sure this will now change!

I hope to visit next week to have a look at the 600, and hopefully meet you both. If you and John have the time, I would also hope to buy you a quick lunch, but as a man obsessed with his own business, I understand if your lunch is a sandwich on the run, and do not have the time.

Best regards

Peter

Strathfield New South Wales

We had a wonderful time and loved seeing your new show room and all the amazing cars.

Many thanks to Srecko, Jeff and your team.

Best Regards

Ali & Andrew 

Melbourne Victoria 

Great photos, memorable moments - unfortunately one of me eating. (That was the nice problem, beautiful nibbles, coupled with a cool glass of Mumm bubbles - an excellent Opening evening - Thank You)

As Alan said in his speech, the best in the world - I believe he knows what he is talking about … WELL DONE. 

Yes, it is a credit to all concerned to put together, organise and mark such a "Never to be Forgotten” occasion.   

I look forward to our long and happy relationship as a fellow owner of our “Special Space” at 30 Prohasky Street. 

Let alone my own private/personal desire to one day purchase one of those "Special Lorbek Luxury Cars….” 

Its all about our families, Lorbek / Underwood, our children's children hopefully will be able to enjoy that relationship.

Personally I want to mention it has been a pleasure to now having met & talked to your two very well presented & mannered sons - Evan & Maurice.

Nice young men - you have taught them well. Hopefully soon you will have the same opportunity to meet my two sons Chris & Tim, hopefully of similar up bringing.

I believe our quest & basic morals are similar, One of my Mothers little lines > You Respect all People as you would like them to Respect You.   

fyi, Never in my life have I ever purchased a 2nd hand car, I guess I have to start somewhere, thank you again for your “Very Professional Service”. 

Starting with your help given, pointing me in the correct direction for assistance to help ultimately taking delivery of my 1st purchase from "Lorbek Luxury Cars”. 

I’m in reverse , but this is my order of priority to say thank you. "1st impressions count."

Maurice with his kind mannerism and offer to help, not to be forgotten his beautiful Lorbek Coffee, then to Daniel Novak with his ability to preform and help me receive the best, during & after Sales support during purchase - perfect, all paperwork and hand over presentation done in a timely manner, finally with David’s professional "Open & Relatable" sales manner.   Its been a “Top Experience” to date, looking forward to our future.

Enough, enjoy the week, thank you again for everything.

Pleasure doing business.

Cheers,

Best Regards

Graeme.

Williamstown Melbourne Victoria 

Who would have thought a showroom could be warm and inviting, but sharp with meticulous detail - all at once!!

Even the floor is beautiful!

Thank you for John and I, it was lovely to celebrate with you and Chantel.

As I said to her, it was a tribute to the hard work and passion of a good man!

We shall enjoy visiting.

Warmest regards,

Lisa & John X.

Melbourne Victoria 

it was much enjoyed by all.

Best wishes,

Ben.

Melbourne Victoria 

I wish you good business.

Best Regards

Tom & Robyn

Melbourne Victoria 

Both Mum and I felt very privileged to attend such a celebratory occassion.

Much love and appreciation,

Dena & Dave xx.

Melbourne Victoria 

Such a wonderful evening - beautiful cars and beautiful people. You both are amazing - the real stars of the night.

Thank you for including me in this wonderful celebration.

Sincerely,

Cathie xx.

 P.S. Tony was very sorry he missed the opening.

 Melbourne Victoria 

The showroom is fabulous!!

So good to see you and Melanie and your parents.

Thank you again,

Jaqi xx

 Melbourne Victoria 

It was great to catch up with a few of your staff and Alan Jones who I have always admired and fondly reminisced with him about his GP drive in Adelaide.

All the best going forward and hope we can contribute to a great 2016.

The Richards Carsales Network

 Melbourne Victoria 

Thank Srecko and David again for the invitation it was very much appreciated.

Kind regards,

Joanne.

Melbourne Victoria 

I am sure that you will sell a lot of cars from that amazing facility, big thanks to Srecko, Chantel and family.

Ian.

Melbourne Victoria 

Great food and met some very interesting people.

Thanks for including me.

Kind regards,

Peter 

Melbourne Victoria 

The showroom was breathtaking and everything was done perfectly.I hope you both enjoyed it. From the feedback I heard on the evening, everyone thought it was amazing.

Sara, thanks also for your communications regarding invite. Nice dealing with someone so professional.

Kind regards

Melanie

Melbourne Victoria 

The showroom looks fantastic – a true testament to your eye for detail Srecko.

Looking forward to catching up with you both soon.

Regards,

Luke .

Melbourne Victoria 

The event was truly spectacular and the showroom itself is state of the art and a showpiece to be extremely proud of.

Your hospitality was amazing and it is reflected by the huge number of people that attended last night.

It was fantastic to see so many of your family and friends there and no doubt this is a reflection of the two of you and the way you conduct yourselves and the warmth that you show towards people.

Both of you looked amazing last night and Chantel you were a polished MC for the event.

We loved the food and the champagne and must congratulate you on the choices made for the night and wish to express our gratitude towards the caterers.

The night was one that we shall remember for a long time and again Vicki and I wish to thank you sincerely for inviting us to share with you this special event.

We hope that both of you equally enjoyed the night as much as we did.

Cheers,

Con.

Melbourne Victoria 

I’ve been following on Instagram some of the beautiful pictures and the integration of Mumm is standout, thank you for your support. Can’t wait to see the rest of the photos.

As agreed with Srecko we will donate the Mumm F1 podium and 3 x 3L display bottles as a legacy of Mumm being the official F1 champagne over the last 15 years. A piece of history!

Many thanks and again congratulations!

Kind regards,

Kelly.

Melbourne Victoria 

The food, speeches and presentation of the cars and premises was something I don’t think I will ever see again to this standard.

Kind regards,

Paul.

Melbourne Victoria 

Terrific night, terrific facility, really enjoyed the atmosphere.

Kind Regards,

Kevin.

Melbourne Victoria 

Kind regards,

Nadine

Melbourne Victoria 

It was truly amazing!
Everything about it...well done, we loved it.

The showroom is beautiful.
Perfect for those gorgeous cars!

Kindest regards,
Sally

Melbourne Victoria 

Can you please pass on my congratulations to Srecko and the team for not only creating a wonderful looking showroom, but the event was pretty fabulous too.

Thank you and good luck with the new site.

Regards

Leyla 

Melbourne Victoria 

The photos from the launch looked incredible and I trust it was a big success - we are sorry that we couldn't have attended but with the global teams out here over the past fortnight it was just a bit difficult....although we tracked the party through social media and loved seeing all of the posts!

Looking forward to visiting the showroom and seeing all of your hard work, planning and details come to life.

I'm sure you will find another great occasion for your 6L bubbly friend! Another excuse of a soiree in Portsea ;)

Thanks,

Alle and the team

Pernod Ricard

Melbourne Victoria 

Congratulations to you all as it was quite spectacular.

 Thanks again,

John Oxlade

Melbourne Victoria 

The entire experience, from the first step I took into the premises was just first class. That level of quality service is so rare that I cannot imagine wanting to buy a car anywhere else, ever again, even though my wallet wouldn't come close to stacking up to your 'average'customer :).

I still can't believe I walked in on Tuesday night to look at a car I was not expecting to buy, and now its Thursday and I have it in my garage. Not only that, I'm feeling pretty happy that I can honestly say it was the best example of customer service I've experienced in my 40 years which means more to me than the deal....as awesome as it was.

Please pass onto Srecko my commendations for his excellent business and congratulations to all the staff.

See you in a few years,
Steve Iddles
MELBOURNE Victoria

Thanks guys
Best Regards
John

Melbourne Victoria

Living in a rural area I'd become quite used to purchasing items over the phone and internet, but the prospect of a major purchase such as this seemed unrealistic at the time.

When I saw the add for a "mint condition" BMW 735iL my interest became more than casual. I had always liked this model and their prices had become more reasonable lately. The website photos and the follow-up information was such a high quality that my confidence in buying from Lobek became not only "doable", but necessary if I was to get the car I wanted.

Of course I had misgivings, in fact I very nearly opted out, but I knew I'd never get the opportunity of buying another example in such good condition, and with an impeccable pedigree and service/maintenance record. The transport company that freighted the car to me are also a thorough and capable outfit that added to my confidence.

The car is magnificent, the closest I'll ever get to owning a "new" BMW. The four new tyres that were fitted before I'd made my final commitment adds to it's newness. The transition from interstate and re-registering required a little patience, but was smooth and straight-forward, easier than I imagined.

I'm not the sort of person that takes things for granted and a car to me is a lot more than transportation - it must have character, style and quality ...so it was fitting that I should've chosen Lorbek - I don't think I'd have got a better outcome.

Best Regards
William J. (Bill) Campbell
Uki, New South Wales

On viewing your range I became aware that I was looking very much at the bottom end of that range and I am grateful for you taking the time to provide me with the benefit of your many years of experience in areas I have no idea about i.e. paint off bolts in the engine bay and much, much more.

As I mentioned, my time is fairly backed up between now and when I complete the project therefore I don't think I'll get the time to do all I need to do to sell the Mercedes privately, freeing up the cash for the changeover so I’ll have to put up with it as is.

Once again I appreciate your time and I’ll definitely recommend your organisation to anyone I know who is looking for a quality vehicle.

Kind Regards
Terry
Dromana VIC

It's in excellent condition and drives very well.

I appreciated that I was able to negotiate with you quickly and fairly and able to secure the car the same day that I saw the car advertised.

I have already given your details to my business partner as he is interested in buying a car from you as well.

I will not hesitate in passing on your contact details in future as I’m very happy with the service you provided and Lorbek generally.

Regards
Matt DÁstoli

Melbourne Victoria 

As far as my first time at buying a car, sight unseen, is concerned (other than the internet pictures) I couldn’t be more pleased – cars are always described as being "Immaculate" but this one truly is!

Sending the deposit to a company on the other side of the country that I had only ever spoken to by phone required a significant level of trust – trust well placed I must say!

The new car arrived at the transport yard here in Perth and all I had to do was inspect it, sign for it and leave my car behind after the transport company had inspected it – what could be easier?

I removed the old car's plates and drove straight to the licensing authority where they put the new car through a brief inspection, passed it and issued the necessary paperwork for me to fix the plates to the new car, (actually the old plates off the previous car)

You were immensely professional and all of the people we dealt with at Lorbek were extremely helpful – I would certainly not hesitate to do the same again with Lorbek.

Seeing my old car on the Lorbek website today, looking immaculate as well made me think that someone else who deals with you guys is about to get the same pleasurable experience I had ... and a bargain into the piece!

Best Regards
Peter Erlynne
Lake Plains Pty Ltd
Perth, West Australia 

Jemma Waszczak-Gadd,
Tasmania

The car lives up to all our expectation and more.

Thanks,
Steven
Port Macqaurie, New South Wales

Absolutely delighted. It looks great!

Took it into town yesterday to get the blue slip for registration and the guy there said thank you to me for ending his day of inspections with an absolutely excellent car after a day of 8 inspections of which he had knocked back 6 and had arguments with many of them.

It's now registered and looking forward to going for a drive.

Lorbek have got themselves a new customer with me and I'll certainly be checking with you guys for my next car whenever that may be.

Cheers and thanks again for such a lovely car.

Grahame
Mudgee, New South Wales
P.S.My neighbour called in last night and was most impressed. He is looking for a nice car for his wife so I gave him your name and suggested he check out your site.

My initial thoughts were that this would be a difficult exercise but after meeting you and realising that you were intent on helping me achieve my aim, the whole process was swift, painless and highly professional.

I was particularly impressed by your candour and wealth of information regarding the actual car and the process required for purchase.

It was such a relief to have everything, including two trade-ins organised by you. Similarly, your advice, support and excellent communication are greatly appreciated.

I am so happy with my new car in every respect. I feel that the team at Lorbek are focused on doing their utmost for their customers and consequently I feel very fortunate to have been treated with genuine respect and consideration.

Finally, I'd like to thank Joe for his regular updates and expertise in organising the "extras" and final hand-over of my car. I very much appreciate his warm and friendly nature and "can-do" attitude.

I would have no hesitation in recommending Lorbek to friends and family and will certainly be visiting you first for my next purchase.

Thank you so much,
Chris Barrett

Melbourne Victoria

My wife and I recently purchased a Mercedes Benz, CLS350 (2005 model) from you.

I have been "checking-out" your web site for a number of years, quite often "dreaming (or drooling)" over the cars that you were selling.

Quite often I was tempted to contact you, but thought, No, it will be too hard, particularly over the Internet and Phone.

Owning two Mercedes sedans, and an ML500 4-wheel drive, I thought how can I make this happen.

Via our negotiations, we now own the car.

Your realization of our situation, and preparedness to negotiate a solution, was fantastic.

The follow-up service with Geoff and Steve has been great, particularly with the little warranty issue that appeared with the car, and was resolved promptly.

Running a business myself, I know it can be fairly demanding, but sometimes a little thank you can speak a thousand words.

So thank you. We will do business again, I am sure.
Regards
Barry and Diane

Melbourne Victoria

You made my choice to go with Lorbek’s a comfortable experience. It is never easy as a buyer to purchase a car without first seeing or driving it, David described the vehicle through photographs and a video with absolute precision to every detail. When I flew my sons down to pick up the vehicle, we were all taken care of so well, seeing the car exactly as it was described, then taking it on a 700klm road trip. There has been no disappointment whatsoever.

Joe, thank you for your personal attention with after sales service. You controlled the logistics of payment and delivery, despite unusual requirements, with such ease, all the while making me feel important and respected as a customer of Lorbek’s.

I will have no hesitation in recommending you to my friends, and look forward to dealing with you again for my next purchase.

Sincerely,
Leigh
Canberra, Australian Capital Territory

When we spotted a car we liked and found out it was from lorbeks we were very happy to proceed to purchase, especially having seen the ads in unique cars.

We had a couple of concerns with the roadworthy certificate after we had purchased the vehicle so contacted lorbeks.

We would like to commend lorbeks and its people for resolving our issues promptly providing great and friendly service.

We often hear the bad or negative issues so in this case i would like to pass on to your company this good story.

Yours Respectfully
Alan

Melbourne Victoria

You have kept me informed every step of the way and promptly responded to all my queries ,thank you and David, to whom I would have no hesitation at all ,in recommending anyone buying quality car.

Best Regards
Brian Adams

Melbourne Victoria

I just wanted to say thank you for the fantastic service. Evan treated me with nothing but professionalism & care from start to finish. I would recommend Lorbek in a heart beat and will most definitely remember him when it comes time to purchase our next car.

Thanks again
Kind Regards
Jessica

Melbourne Victoria 

I was made to feel very welcomed and was happily shown around. Evan Lorbek was great and even made me a coffee. Cant wait to go back and possibly buy a car next time. Awesome place and i highly recommend it to my friends when i see them.

Thank you for your time,
Sincerely,
Karlo

Melbourne Victoria 

It's mechanically flawless and has been tweaked electronically and has had some exterior tarting - and is now basically a new car for 1/5th of its replacement cost!

We can't thank you again for making this available to us as our family transport!

Looking forward to many years of trouble-free motoring!

Keep up the good work!
John and Virginia
Sydney New South Wales 

It was an interesting position to be in with the Mercedes dealership in Canberra botching the work by undertaking repairs without authorisation.

Cameron was able to negotiate a settlement quickly and efficiently. He displayed a great deal of professionalism and customer service particularly involving an irate and frustrated car owner, that being me.

A hearty thank you and acknowledgement of a job well done.

Happy to discuss.
Regards
Bruce,
Canberra, Australian Capital Territory

I would be delighted to do further deals with you & you are a credit to the Lorbek family.

Gary

Melbourne Victoria 

Thankyou so much for looking after us with the purchase of this beautiful car. We will definitely be coming back to "Lorbek luxury Cars" for the next car we purchase.

Thanks
Mick & Toni
Bairnsdale,  Victoria 

The car was handed over to us by David at Melville in excellent condition and exactly as descibed in our various phone discussions with yourself & John. It has always been a bit scarey to me to by a second hand car over the phone sight unseen but this experience has restored my faith in human nature due to your proffesionalisam. We will get lots of enjoyment from our purchase through the MG Club of WA so thank you once again.

Kind Regards,
Ernie and Lyn, Perth West Australia 

Your style of operation is unique in being totally up front, helpful without duress. The presentation at delivery and fulfilment of items to be corrected was spot-on and the Jaguar handed over despite it's considerable age was impeccable.

Many thanks Eric

Melbourne Victoria 

My decision to buy, was mainly because of John's enthusiasm for the marque,but also because he treated me with the utmost respect for my status in life! I only spent 50k,but that was of no consequence to John,whether your spending 50k or 250k,he doesn't differentiate between your bank balance,or your circumstance,he would treat everyone the same I'm sure,and that is what makes the difference from an ordinary sales consultant,to an exceptional one!...he instilled the confidence for me to take a leap of faith,one in which I'm forever grateful. Also a big Thankyou to Srecko,for his amazing knowledge,integrity,and professionalism! Why would you look anywhere else in Melbourne,when considering the acquisition of a luxury car. David in after sales support was brilliant.Wishing all the team at Lorbek Luxury Cars continued success,in the stunning new showroom. I'm sure I will have many happy years of motoring in my gorgeous 1982 380SL.

Kind Regards,
Andrew, Melbourne Victoria 

I've been in Australia for over 8 years, he was by far the most pleasant & without a doubt the best sales consultant I've ever dealt with. To front a person with such quality characteristics makes world of a difference to the purchase experience & would indirectly embed a significant influence to the decision making..positive vibes & perception were major pulling factors for me to seal the deal without any hesitation. It’s the quality of people driving the business that mirrors the company’s image. Keep up the good work, job very well done guys!

Regards,
Razman
Melbourne Victoria 

She texted me to say "that dreams do really come true". Thankyou in particular and the team at Lorbek for assisting Laura to realise her life long dream to own an X5. We cannot wipe the smile from her face.

Regards,
Brian
Melbourne Victoria 

I realize the problem was in a grey area as there was no obvious evidence of a problem,it was also very much appreciated that you supplied a courtesy car for the time it took to repair the car. I will no doubt do further business with your company in the future and I will have no hesitation in recommending Lorbek,s to friends etc.

Thank you and best wishes for a Happy Christmas
Richard
Melbourne Victoria 

It truly is a beautiful car that has already turned a lot of heads.
I also wanted to acknowledge Daniel and also David's professionalism, openness and service ethic throuout the whole sale process. They have represented your business to a very high standard.
I am sure our paths will cross again in the future.

Regards, George
Melbourne, VICTORIA.